Need Help?
Whether you have a question, an idea, or just want to say hello, feel free to reach out—we’re here to help.
Use the form below to drop us a message, and we’ll get back to you as soon as we can.
Email:
support@holdmybagdg.com
Hours
Monday–Friday
10am–4pm
Response Time:
Typically within 48 hours.
Frequently Asked Questions
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Download the Hold My Bag app or visit Hold My Bag on the web, then sign up using your email address and create a password. Once your account is created, you can start making picks for available tournaments.
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On the login screen, select Forgot Password? Enter the email address associated with your account, and we'll send you instructions to reset your password.
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When a tournament draft is open, select the event and choose one player from each available tier. Review your lineup and submit your picks before the draft deadline. Once the draft closes, picks are locked for that event.
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Players earn points based on their performance throughout the tournament, including hole-by-hole scoring and final finishing position. Complete scoring rules are available in the Official Rules section of the app and on our website.
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Leaderboards are available within each tournament after the event begins. Scores update throughout the competition, and final standings are posted once the tournament is complete.
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Eligible competitions award prizes to top finishers based on the published prize structure for that event. Prize details, eligibility requirements, and any applicable restrictions are listed before the competition begins. Winners will be contacted using the email address associated with their account.
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You may be unable to enter a competition if:
The draft has already closed.
The competition is not available in your location.
You do not meet the eligibility requirements.
The competition has reached its entry deadline.
There is a temporary technical issue. If you believe this is an error, please contact support.
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Email us anytime at support@holdmybagdg.com. Please include your username, the tournament you're referring to, and a description of the issue so we can assist you as quickly as possible.
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To request account deletion, email support@holdmybagdg.com from the email address associated with your account. We'll verify your request and permanently delete your account in accordance with our Privacy Policy.